Serenify Nautilus 2000 (4–6 Person Sauna)

Dimensions & Layout

• Seating Capacity: Comfortably seats 4–6 people
  
• External Dimensions (W × D × H): 2000 × 2000 × 2100 mm
  
• Use: Indoor or Outdoor
  
• Bench Layout: L-shaped bench configuration with upper and lower seating levels

Bench Specifications

Upper Benches

• Back wall: 1924 × 600 mm (L × D)
  
• Left return: 1124 × 400 mm (L × D)

Lower Benches

• Back wall: 1524 × 400 mm (L × D)
  
• Left return: 724 × 300 mm (L × D)
  

Construction

• Material: 38 mm solid timber construction
  
• Timber Options:
  – Thermo Nordic Spruce
  – Canadian Hemlock
  
• Wall System: Solid timber panels designed for strength, insulation, and long-term durability
  
• Roof: Weatherproof flat roof with black bitumen roof tiles
  
• Finish Options: Black or Natural exterior finish
  

Door & Glazing

• Front: Full-height tempered safety glass
  
• Glass Type: Clear tempered glass for a modern, open aesthetic
  

Design & Performance

• Design Style: Stylish, modern sauna with signature rounded cube form and soft architectural curves
  
• Application: Ideal for home gyms, wellness studios, and spacious interior environments
  
• Thermal Performance: Efficient heat retention with even temperature distribution
  
• Performance Focus: Premium sauna experience without inflated custom-build costs
  

Heater Options (Sold Separately)

• Harvia Spirit Electric Heater – 9.0 kW
  Includes 60 kg of sauna stones for powerful yet comfortable heat
  
• Control: Standard controller
  Wi-Fi control optional
  

Included Features

• Wooden bucket & ladle
  
• Thermometer / hygrometer
  
• 15-minute sand timer
  
• Hanging aroma sauna cup
  
• Integrated LED ambient lighting
  

Assembly & Support

• Modular flat-pack system for straightforward assembly
  
• Technical support and installation guidance available if required
  

Warranty

• Heater: 2 years
  
• Sauna Cabin: 5 years
  

Shipping Information for Serenify Saunas

Shipping Location: Our warehouse is located in Rosebery, NSW.

NSW and Interstate Deliveries: We handle deliveries within the Sydney area and use specialised freight companies to deliver to NSW regional areas interstate. (Melbourne, Queensland & Adelaide: 7-10 business days, Tasmania, Regional Victoria, South Australia, : Up to 14 days. Deliveries to Western Australia may take up to 21 days.)

Delays: Our international manufacturer may experience freight-related delays. Contact our customer service team for current production and shipping times on 0437 996 007 or by email on info@serenify.com.au

HOW TO RECEIVE YOUR ORDER

At Serenify Saunas, we take pride in offering a seamless, enjoyable, and personalised purchasing experience for our customers. Our commitment to your complete satisfaction is unwavering. While we aim to make you sweat in the sauna, we ensure that your buying experience is as relaxed and enjoyable as possible.

However, we understand that not everything goes perfectly, and sometimes returns and refunds are necessary. To address these situations swiftly and efficiently, we have developed the following shipping and return policy.

VISIBLE EXTERNAL DAMAGE

If your package arrives with visible external damage, please note this on the receipt and request the carrier's driver to sign it. This documentation will be crucial for resolving any issues that may arise later.

CONCEALED DAMAGE

If you discover damage to one or more parts of the sauna after unpacking that was not visible at the time of delivery, this is considered concealed damage. In such cases, contact us immediately so we can address the issue. Sometimes, items inside the boxes get damaged due to rough handling, even if the outer packaging appears intact. If you need to file a claim, retain all original packaging and damaged items. Note that all concealed damage claims must be filed within 5 business days of delivery.

HOW TO RECEIVE YOUR SHIPMENT

Inspecting Boxes: Always inspect all boxes thoroughly before signing the delivery papers. Check for any signs of damage such as crushing, dents, perforations, or scratches. If you find any, make a detailed note on the Bill of Lading, specifying the nature and location of the damage.

Handling Suspected Internal Damage:

Internal damage can occur due to rough handling during transportation. If you suspect this, ask the driver to wait while you open the boxes and check for damage. If the driver refuses, note "possible hidden damage" on the Bill of Lading. Open the boxes as soon as possible, and definitely within 5 days of delivery, as claims cannot be filed after this period.

DECLINING SHIPMENT & CARRIER FEES

Should you opt to refuse delivery due to damage, we strongly advise contacting us directly before rejecting the shipment. Please call 0437 996 007

Our delivery services include lift-gate assistance and advance notification before arrival. However, if the carrier fails to establish contact to arrange delivery, storage fees may be imposed. In such instances, all fees will be transferred to the customer and charged to the provided credit card.